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Privacy Policy

A legal disclaimer

​Effective Date: October 2025

This Privacy Policy explains how Birth Baby Mind ("I",“we,” “our,” or “us”) collects, uses, and protects personal information in the course of providing wellbeing services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

1. Information We Collect

We may collect and process the following types of personal data:

  • Identification Information: Name, date of birth, gender

  • Contact Details: Address, email, phone number

  • Health Information: Relevant medical history, mental or emotional health notes (only with your explicit consent)

  • Session Notes: Brief records for professional and ethical purposes

  • Payment Details: Processed securely through third-party payment processors

 

 

2. How We Use Your Information

We use your data to:

  • Provide wellbeing consultations and support

  • Communicate appointment information or updates

  • Maintain accurate client records

  • Comply with legal or regulatory requirements

  • Improve our services

 

 

3. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so, including:

  • Consent: For processing sensitive health information

  • Contract: To deliver services you request

  • Legal Obligation: To comply with legal requirements (e.g. financial record-keeping)

  • Legitimate Interests: For administrative functions, unless these are overridden by your rights

 

 

4. Data Storage and Retention

Your data is stored securely, either electronically with appropriate safeguards or in locked physical storage. We retain client records for 7 years following your last session, in line with professional and legal requirements, after which they are securely destroyed.

 

 

5. Sharing Your Information

Your information is treated confidentially and will never be sold or shared for marketing. It may only be disclosed:

  • With your explicit consent

  • If required by law or court order

  • If there is a serious risk to yourself or others (as per professional duty of care)

 

 

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of incorrect or outdated data

  • Request deletion of your data (in some cases)

  • Withdraw consent where applicable

  • Object to or restrict data processing

  • Lodge a complaint with the Information Commissioner's Office (ICO)

 

 

7. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

Josie/Birth Baby Mind
Email: hello@birthbabymind.co.uk

 

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